You’re a postgraduate program provider with a diverse training portfolio. Or you’re a somewhat larger training institute in the field of in-company emergency response services or for the public sector. Maybe you’re an institute providing refresher courses and training programs at national level or a commercial training company with a diverse target group. Large and mid-sized providers of educational programs, courses, learning paths, and trainings benefit from a complete, automated solution for the whole business activity, including the training process. The software solution Stb Training, specially developed for your sector, provides optimal integration of processes, people, and services. Stb Training, enables you to better reach your students, to plan your courses more quickly and more transparently, and to work more efficiently, thus saving time.
Stb Training is built around a Customer Relationship Management (CRM) system. With the additional modules, Stb Training supports not just your students, clients, and partners, but also all your office employees within the various departments. Whether it’s about your relationship and student management, organizing your trainings and meetings, your marketing and communication activities, automating your curriculum, linking with e-learning options, organizing your helpdesk or financial management – all functionalities are brought together into one complete solution.
Stb Training gives you countless opportunities to approach your students in a personal way, with a focus on the online environment. With Stb Training, you’ve got clever standard solutions to fully integrate your online environment with what’s going on in your organization. The centralized system provides a 360-degree view of all your relationships. You’re constantly able to place your students in the center and to optimize both your organizational processes and your services.
Stb Training makes it easy to reach your students, as well as your teachers, trainers, locations or companies providing students. Course and resource planning is extremely fast and efficient, while other tasks, such as course administration, can also be linked to the system. Open or in-company training programmes, refresher courses, blended learning or multi-annual programmes: you can easily plan and coordinate them all in a way that keeps you in full control of the complete process.
Self-service is an important component of Stb Training. Information is available full-time, including outside office hours. If you want, you can expand the system with a complete web portal. This student portal lets students access their own data, as well as enrol and view their course history. An individual training plan can be established for each student. You can also provide all kinds of information to your students through the web portal. Think, for example, of a forum for sharing knowledge, polls, surveys, evaluations, and news (e.g. via RSS feeds). Integration with the client’s intranet is also possible. This makes it easy for your clients to track who needs any further training and also facilitates enrollments. Teachers can enter their availability through a web portal.
E-learning and blended learning are becoming increasingly important. That’s why Stb Training offers options to integrate your e-learning environment and your back-office right out of the box. Integration with other e-learning packages is also possible. The e-learning environment then receives input from the system, which automatically rings tests and results, for example, back to the students and your back-office.
The Internet is an essential source of information for your (potential) contacts. Your website is often the first place where people look for information. Seamless integration between your website and your CRM system is therefore instrumental. Stb can provide support at all stages: from the design to the implementation of your website and the integration with your back-end system.
Stb Training offers highest-level content management, thus bringing significant added value to your marketing and communication. The newsletter module registers click behaviour, which makes all the information available for highly targeted actions. You enjoy standard integration with MailPlus for professional email marketing. Through a link with Alterdesk Business Messenger, the Dutch business version of Whatsapp, your students and teachers can have conversations with each other. This personal interaction leads to a high degree of involvement in your organization.
Stb Training provides a software solution that starts right at the heart of your organization. This can be expanded with sectoral focus modules, but also supports integration with existing, already established software tools. For example, Stb Training has a standard link with financial administration (e.g. Exact, Afas, Accountview, Twinfield), as well as with Microsoft Office (Word, Excel, Outlook).
You can also easily integrate the software with third-party systems using the standard power board (API). This way, Stb Training can be expanded very flexibly, while keeping the data up to date. Stb remains fully in charge of the organization of your data, so you have a single point of contact for the entire package.