Specialist software for associations, sectoral and professional organizations.
This is where all the information about people, organizations, actions, and communication is stored. This CRM functionality can be expanded with lots of additional integrated standard modules, so you can choose exactly what you need. Never too little, never too much. This flexibility lets you choose a fast and cost-effective solution that’s also easy to implement.
Stb has purposely chosen to focus on the following sectors: Members, Care, Charity, and Training. The sectoral focus is translated into the modular structure of Stb’s complete software package. One product line has been developed for each sector, providing optimal support for sector-specific business processes.
Do you work in another sector? Stb’s excellent standard software can easily be converted into a tailored solution to match your company’s needs. USG, Rentokil, WHO and Mosadex are examples of large organizations that have chosen an Stb Specials solution.
The Stb software solution is cloud-based, eliminating the need for own-server capacity for this application. Back-ups and any recovery procedures are standard features. Your organization fully relieved of any such worries. The only thing you need to take care of is a good local Internet connection for your users.
Stb also brings constant improvements in the form of new releases. Each new release contains new general and sector-specific features related to the latest developments in your sector or in the field of ICT. This keeps you moving with the times, both functionally and technically.
Security is essential, but your system also has to meet the increasingly demanding requirements set by privacy laws. Preferably, the data is stored in a Dutch data center and software security needs to be tested regularly for vulnerabilities. User transactions and any leaks must be traceable. Stb prioritizes software security and has the software tested regularly by ethical hackers (pen testing). Additionally, the data we use is secured using trustworthy SSL certificates. The data is also stored in a very well secured data center in the Netherlands. Users can log in using 2-factor authentication and can even choose to use biometrics.
Stb Authenticator makes it possible to provide user-friendly 2-factor authentication. The user’s mobile phone functions as the 1st factor, while the password or a biometric feature of the user works as the 2nd factor.
The user’s own face or fingerprint can also be used for logging in. That’s more secure, but definitely more user-friendly as well. No more having to remember all those passwords. What’s more, this authentication method meets the stricter NEN or ISO norms.
Stb Authenticator also makes it possible to attach a digital signature to critical process steps. Think, for example, of validating the export of personal details or reviewing financial data.
The Internet is an essential source of information for your (potential) contacts. Your website is often the first place where people look for information or context. Seamless integration between your website and your CRM system is therefore instrumental. You can rely on Stb for support at each step: from design to completion, enjoying complete integration with your central system. Integrating your website and newsletter with social media lets you communicate optimally with your partners.
Stb’s various standard apps are complemented by in-house expertise that enables us to develop tailored apps for your particular needs. In addition to technical know-how, Stb stays by your side in matters of design and when deciding on the necessary user experience and functionality. Stb’s apps are compatible with Apple’s iOS, Google’s Android, and Microsoft’s Windows Phone. The mobile apps can be seamlessly integrated with the central system. This makes all the data readily available from one central location. The Stb CRM Mobile app, the Stb Events app, the Stb Events app, the Stb Members app, and the Stb Collection app are examples of standard apps that are part of the integrated Stb solution.
Stb’s software is open and can easily be linked with third-party software. Software linking with the help of APIs is supported by many providers, so the user can trust that systems can be interconnected relatively easily while maintaining data consistency. Stb as a power board of functionality and data to other systems. Data from other systems controlled this way can also be added to the database.
In some areas, Stb works closely with market leaders in adjacent fields and fully integrates these partners’ solutions in the Stb solution. MailPlus for e-marketing, aNewSpring for e-learning, and Alterdesk for creating “What’s App”-like communities are a few examples. It goes without saying that the software is fully integrated with Microsoft Office 365 and Google Docs, right out of the box. Obviously, our consultants can also help you clearly integrate the software of your specific partners into Stb’s product lines.