Moneypenny acts as an interface between companies and people who want to work flexibly. Companies can use it to employ temporary workers. Moneypenny also takes care of recruitment and selection. The temporary workers, or flexible virtual assistants, have a home office and all the facilities needed to stay in touch with the employer; it’s all done mainly over the Internet. This lets virtual assistants work independently of time and place. That’s New Work.
A vital system
“Virtual assistants’ tasks are quite varied. They may concern data entry, as well as writing a marketing plan. Stb’s system supports both the company processes dedicated to our assistants and our internal company processes. This makes new work possible here.”
“We met Stb in 2000. My former business partner worked at Stb, so it was just logical that we should go to Stb to find a database and CRM solution to store projects. The system was tailored exactly to our business processes. The custom-built dashboard, where we can see the status of contracted services in one glimpse, brings great added value to our operations.”
Front-office and back-office
Stb’s system is functionally very robust and offers lots of benefits. One example is the full integration with the front-office and back-office. Moneypenny has been able to log in to the system from any place since way back in 2000. Flexible workers can use the back-office part of the system to register working time from their home, by logging in and connecting directly to the invoicing module. Moneypenny’s staff works mainly with the front-office part of the system.
Project administration is one of the core elements of the system. This is where projects originating from virtual workers or from the client are stored. It lets you see exactly who has been working on a project and when. Email correspondence is also well organized. Moneypenny’s emails are linked to the system. Everything that’s been agreed in emails is stored with the right client and additional information can be entered.
“Stb’s system is intuitive, lean, and shines at user friendliness. Searching is easy. Stb really understood how our business processes work; the system fits our work perfectly. Moneypenny’s ideas are quickly integrated by Stb into the software. That’s a very pleasant cooperation.”