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Major streamlining at PCOB
Houten, March 4, 2013 – At the beginning of March, the Protestant-Christian Elderly Association (Protestants Christelijke Ouderenbond – PCOB) introduced a new way of working. The national organization and its 346 local branches are now fully integrated in one system. PCOB's decentralized approach made it difficult to have instant insight into the membership file counting 100,000 members, as well as into the financial affairs and all the activities of the different branches. PCOB chose the Stb Members CRM system, made by Stb Automatisering & Advies, to organize their whole back-office.
PCOB manager Els Hekstra is highly enthusiastic about Stb Members: "PCOB's over 350 branches manage their members, activity, and financial affairs locally. This made it difficult to get insight and overview from the central organization. With Stb Members, the branch members have their own web-based system, which is fully integrated in the national system. This goes perfectly with PCOB's current movement from a top-down towards a bottom-up organization, centered around our members."
"Stb seeks simplicity and believes that complex processes must be secured in a simple manner. That is exactly what PCOB needed. It is great to see how satisfied people are with the system. It makes us proud," says Stb Account Director Jochem Rupert.
Hekstra agrees that Stb can be proud of the result. "We chose Stb following an extensive selection process. We looked for a flexible organization with a personal approach and experience in our specific sector. Stb has more than substantiated this."
The New Way of Working
About Stb Automatisering && Advies
Stb Automatisering & Advies and DataStudio join forces to form Stb Charity
Houten, December 19, 2012 – Following a thorough research period, Stb Automatisering & Advies (Stb) and DataStudio decided to join their activities for the charity and fundraising market, making them part of Stb Charity. This led to setting up Stb Charity (Stb Goede Doelen bv) in December. The combined strengths of these two organizations have created a high-quality, specialized ICT provider for this market segment.
Stb Manager Rob Goijen: "Stb is a leading provider for sector and member organizations. We already have a number of large fundraising organizations in our client base. For a while now, we have been aiming to expand further into this market segment. Stb enjoys great synergy with Datastudio. DataStudio is 100% focused on the charity and fundraising market. Both organizations' culture, market approach, and product vision complement one another well. We are glad to be working together the coming years, to contribute to the further professionalization of this market segment."
"Our connection with Stb, an organization employing 50 people, will make it easier for us to see our ambitions and vision come true," said Stb Charity manager Hans de Groot, former manager of DataStudio. "Stb is a highly innovative entity. A number of Stb innovations, such as CRM Mobile and the online cooperation platform Worknets.com, can bring immediate added value to our existing clients. This cooperation also provides the power and capacity we need to properly support larger organizations."
About Stb Automatisering & Advies
Stb and Bestuurderscentrum.nl decide to work together
Houten, March 6th, 2012 – Administrators place greater and greater importance on the ability to offer digital services to members. A suitable setup of the organization and the needed ICT is instrumental to that end. This is the idea behind Bestuurderscentrum.nl and Stb Automatisering & Advies bv's decision to start working together. As of March 2012, Stb is Bestuurderscentrum.nl's knowledge partner in the field of ICT.
Higher expectations from ICT
Aim of the cooperation
The aim of this cooperation is for Bestuurderscentrum to create a vade mecum for member organization administrators regarding their ICT questions.
Stb Automatisering & Advies profile
The organization is financially sound, has been around for 20 years, and currently employs over 45 people.
Ambius North America chooses Stb
Houten, September 27, 2011 – Following the example of Ambius Europe, Ambius North America has also signed a contract with Stb Automatisering & Advies for the implementation of the Stb CRM system. The system is going to be deployed in 40 North-American offices, to be used by the marketing, sales, pre-sales, and after-sales staff.
Ambius North America, a division of Rentokil Initial PLC, is implementing the new system in all its 40 offices spread throughout the United States and Canada. Stb has already implemented the Stb CRM system in the countries belonging to Ambius's European organization.
"This choice offers many synergy advantages between our North American and European operations and generates a significant degree of consistency in the sales and after-sales processes on both continents," Haughey went on to say.
"We are very happy with this contract. It confirms the robust functionality of the package, Stb's good relationship with Ambius, and the added value our organization can bring to them," said Stb Account Director Jochem Rupert.
"This contract is in line with Stb's strategy to continue to expand internationally," added Stb General Manager Rob Goijen.
About Stb Automatisering & Advies
Stb develops a human trafficking tracking system
Houten, September 2010. Advisor and ERP and CRM software provider Stb Automatisering en Advies has developed a tracking system for managing human trafficking victims. The software suite is to be delivered to the Regional Information and Expertise Centre (RIEC) in Rotterdam. The software is based on the Human Trafficking Taskforce manual. In that document from February 2009, Dutch municipalities made agreements regarding the shared approach to human trafficking.
The suite contains tools based on which any service or instance that comes across signals of human trafficking can decide how to record these signals, as well as when and under what circumstances they can exchange such signals with other services. Privacy issues play an important part in this process.
The suite supports the efficient exchange of information among all stakeholders such as the police, justice department, and social workers. In this case, it is about cooperation in the field of criminal and administrative law, as well as social care.
The implementation of the system is expected to reduce human trafficking. The provider: "The human trafficking tracking system is part of a modular and integrated system that also offers other care facilities." The software company added that municipalities such as Amsterdam, Rotterdam, and Schiedam are currently using modules that help with the person- or group-related approach regarding multiple offenders, problem youth, problem families, as well as the follow-up of ex-convicts and radicalists.
The software is based on a person-oriented approach: an individual approach is planned for suspects or victims. The plan can focus on criminal law measures, on social care, or a combination of these.
Stb was founded in the early 90's and currently employs forty people. These are software developers, implementation advisors, project managers, as well as research and development professionals.
Stb launches the first product based on a new development methodology
Houten, October 9, 2007. Today, Stb is launching the first product based on its new "COBRAIN" development concept: Stb CRM.
COBRAIN is a development methodology created by Stb that makes it possible to deliver standard up-to-date applications with no compromise as to flexibility or applicability. Applications are thus built using no more than 3 layers:
"Since Stb was established in 1992, we have been advertising our ability to deliver affordable tailored solutions based on our software." R&D Manager Rutger Slager explains, "The flexibility that characterizes us and our software is thus an important factor that sets us apart on the market." We are going to take that even further in the future. That is why we have chosen the Servoy development environment. It enables us to offer a wider range of functionalities, broad tailoring capabilities, multilingual support, Internet-based solutions, further integration with web services and SaaS (Software as a Service).
The COBRAIN methodology makes sure that each layer can be maintained separately, that updates can be rolled out proactively, and that modules can be added easily."
Stb CRM is the first product launched based on COBRAIN. It is a complete CRM application delivering the following standard features: integration with Microsoft Word, DirectMail, document management, a very powerful search function (Query Builder), reporting capabilities, and interaction with Google Maps. IMAP synchronization with all popular email solutions, such as Outlook/Exchange, GroupWise and Mail from Apple, is also included as standard.
Just like all future product lines, Stb CRM is what we call multi-multi. This designates multi-chain, multi-office, multi-currency, and multi-language features (simultaneously available), also supporting complex languages such as Arabic, Japanese, and Chinese.
As the first CRM supplier in the Netherlands, Stb gives you the unique option of purchasing its CRM platform as a service (SaaS) through a central server, allowing you to subsequently run the software on your own server.
The use of JAVA makes the Stb software multi-OS compatible, so that both the client and the server can run on all popular operating systems such as Windows, Linux, Mac OS X, as well as Solaris, HP/Unix, and even IBM mainframes. In its standard form, the Stb software runs on an included Sybase database, but it can also run directly on existing Oracle, Microsoft SQL Server or IBM DB/2 databases.
The Amsterdam municipality chooses Stb for keeping an eye on at-risk youth
Houten, November 2006. The Amsterdam municipality approached software company Stb Automatisering & Advies BV (Stb) with the request of improving the information exchange between all the parties involved in dealing with juveniles-at-risk. The system developed by Stb enables the authorities involved to share information regarding these young people's personal circumstances and the decisions concerning the approach and guidance of this at-risk group. The purpose, within the framework of the municipal Youth and Safety policy, is to prevent at-risk 12-24-year-olds to slip into the criminal circuit.
The Amsterdam municipality chose Stb due to the company's experience with a similar project for the Rotterdam municipality. The system is web-based and fulfils the requirements of the Amsterdam municipality for a uniform data saving format, as well as an easy and safe data retrieval method. Users of various program instances can also send messages to one another, streamlining internal agreement regarding the at-risk youth. The Amsterdam municipality is going to phase in the Stb system as of December. It will first be used in the municipality's internal network; later on, other parties, totalling 3,000 users, will be granted access.